At Filmetrics Corporation, we take your privacy seriously. This policy explains what information we collect, why we collect it, how we protect it, and what choices you have. If you have questions at any time, contact us using the details at the end of this page.

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Information We Collect

We collect the following information when you or your organization subscribes to our services:

• Full name

• ID number

• Photo

• Face data (see the "Face Data" section below)

• Email address

• Contact number

• Company name and address

• Location data

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Why We Collect It

We use this information to:

• Set up and run your account and our services

• Let you know about changes and software updates

• Communicate with you and provide customer support

• Understand how our services are used so we can improve them

• Find and fix technical problems

• Provide location-based features, such as confirming attendance at an assigned site

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Face Data​

What is face data?
Face data is information about your face that the lilo app captures with your phone's camera, such as a photo of your face or a digital pattern made from it.

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Why do we collect it?
We use face data for one purpose only: to confirm it's really you when you time in and time out. We do not use it for ads, marketing, or training AI, and we never sell it.

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Do we ask permission first?
Yes. The app asks for your permission before it uses your face for the first time. Face data is sensitive personal information under the Data Privacy Act of 2012 (RA 10173), so we only collect it if you agree. If you don't agree, your employer will arrange another way for you to record your attendance.

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How do we keep it safe?
Face data is encrypted when it's sent and when it's stored. Only authorized staff and systems that run this feature can access it.

 

Who do we share it with?
We share face data only with your employer, meaning the company that subscribed to our service, so they can confirm your attendance.

Anyone we share face data with must protect it the same way we do, as described in this policy. We never share face data with our payment processor or with advertisers. We only give it to others if the law requires us to.

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How long do we keep it?
We keep face data only while your account is active. The general five-year retention period described below does not apply to face data. We permanently delete it within 30 days after any of these happens:

• Your employer's subscription ends

• Your account is removed

• You withdraw your permission

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How can I delete my face data or withdraw permission?
The lilo account is provided through your employer's subscription, so your employer manages your account and your face data.

• Automatic deletion: Your face data is permanently deleted within 30 days after your employer's subscription ends or your account is removed.

• Deleting it sooner or withdrawing permission: Ask your employer's HR or system administrator. They can ask us to delete your face data, and we will do so within 30 days. Your employer will then arrange another way for you to record your attendance.

• If you can't reach your employer: Email us at dataprotection@filmetricscorp.com. We will work with your employer to handle your request.

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How We Use and Share Information

• We use your information to activate and manage your subscription.

• We may use your contact details to send you software updates.

• We do not sell or rent your information to anyone.

• We share billing information with our payment processor only to handle payments. Face data is never shared with them.

• We may disclose information if the law requires it, or if it's needed to protect our rights or property or the safety of others.

 

How We Protect Your Information

We use physical, technical, and organizational safeguards to protect your information from unauthorized access, theft, or disclosure. Data sent to and from our website and apps is encrypted using SSL/TLS.

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How Long We Keep Your Information

We keep most information for up to five (5) years to provide our services and to meet contractual and legal requirements. When deciding how long to keep information, we consider:

• How sensitive it is

• Why we collected it

• Legal and regulatory requirements

• Whether it's needed to handle legal claims

• How long you use our apps

Face data follows the shorter retention period explained in the "Face Data" section above.

 

How We Delete Your Information

When the retention period ends, when your subscription is cancelled, or when we no longer need the information, we permanently and securely delete it. You can also ask us to delete your information at any time by emailing dataprotection@filmetricscorp.com.

 

Your Rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed about how your data is used

• Access and get a copy of your data

• Correct inaccurate data

• Object to processing or withdraw consent

• Have your data deleted or blocked

• File a complaint with the National Privacy Commission

To exercise any of these rights, email dataprotection@filmetricscorp.com.

 

If There Is a Data Breach

If a data breach affects your information, we will notify you within seventy-two (72) hours of discovering it, as required by the Data Privacy Act of 2012. We will tell you what happened, what data was affected, what we are doing about it, and what steps you can take to protect yourself.

 

Changes to This Policy

This policy is effective as of September 28, 2026. We may update it from time to time, and changes take effect as soon as they are posted on this page. If we make important changes, we will let you know by email or with a clear notice on our website. By continuing to use our services after changes are posted, you accept the updated policy.

 

Contact Us

If you have questions or concerns about this policy or your data, please contact our Data Protection Officer at dataprotection@filmetricscorp.com.